VOICE-ONLY COMMUNICATION

Overcome the limitations of the technology

Virtual communications.

The world of the voice-only communicator.

How do you communicate with impact when you are not face to face?

For millions of business professionals who spend their lives on the telephone talking to many different cultures this course is for you.

Since Covid we have also designed these one- or two-day workshops to be delivered in the virtual environment in a series of two-hour group or individual modules.

We focus on:

• How to overcome the limitations of the technology and still get your message across

• The need to be understood by the many not the few

• It’s not what we say but how we say it

• You and your voice

• What makes a great voice conference?

• How to structure a voice conference to suit who is listening

We face these truths:

• One minute is a long time in the voice-only world

• You can’t hear the voice that your audience hears because you are inside the device making the sound. Listen to your voice through a speaker. This is the voice your audience hears

• We are all multi-sensory devices. And when you reduce the input to only the one sense of sound, attention spans shorten because we are not getting enough multi-sensory input. This knowledge is at the heart of the meaning of the phrase “One minute is a long time in radio.” The challenge is how do we keep the audiences? We will show you how.

On the workshops we answer the above questions and share the techniques that enable you to live with the above truths and use them to your advantage.

These workshops are run by Lawrence Mullin, the founder director of The Talking Trade, who is a professional actor.

The workshops are designed for a maximum of eight delegates.